Contact

There is a person at the other end of each of these, and the fastest answer usually comes from picking the right one.

Sales and pricing

sales@achar.example — for a plan you cannot buy on the pricing page, a security questionnaire, or a data processing agreement. Tell us roughly what you are modelling and how many editors you have, and the first reply will be more useful.

Support

support@achar.example — for anything that is not working. Include the project id, the query or the request, and when it happened; a request id from a response header is the single most useful thing you can paste.

Security

security@achar.example — the security page says what we do by default and what a report should contain.

Everything else

hello@achar.example reaches a human, if not always the right one immediately. Post goes to the address on the invoices.